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Evidence Guide: MSFAH4003 - Advise on security technology, hardware and services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSFAH4003 - Advise on security technology, hardware and services

What evidence can you provide to prove your understanding of each of the following citeria?

Research architectural hardware product range

  1. Identify job requirements from plans and specifications
  2. Identify potentially suitable architectural hardware products by accessing relevant sources of information
  3. Identify hardware components that suit customer specifications and meet applicable legislation, codes and national standards
Identify job requirements from plans and specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify potentially suitable architectural hardware products by accessing relevant sources of information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify hardware components that suit customer specifications and meet applicable legislation, codes and national standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend door and window hardware products

  1. Provide and explain detailed manufacturer product specifications to customer to assist buying decisions
  2. Demonstrate features and benefits of products to customer using appropriate interpersonal techniques
Provide and explain detailed manufacturer product specifications to customer to assist buying decisions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate features and benefits of products to customer using appropriate interpersonal techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify hardware quantities

  1. Accurately determine quantities of required architectural hardware products from customer specifications
  2. Determine measuring tools and systems to be used based on job requirements
  3. Provide customer with accurate quotation for estimated quantities
Accurately determine quantities of required architectural hardware products from customer specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine measuring tools and systems to be used based on job requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide customer with accurate quotation for estimated quantities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise on hardware product quantities

  1. Clearly explain to customer comparisons between architectural hardware manufacturer’s warranty terms
  2. Confirm individual product warranty terms and conditions from relevant sources of information and accurately convey to customer
  3. Provide customer with accurate written information regarding individual product warranty terms and conditions
Clearly explain to customer comparisons between architectural hardware manufacturer’s warranty terms

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm individual product warranty terms and conditions from relevant sources of information and accurately convey to customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide customer with accurate written information regarding individual product warranty terms and conditions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate price and payment options

  1. Accurately convey store recommended retail pricing to customer according to applicable legislation, codes and national standards
  2. Negotiate individual product prices in accordance with organisational requirements to achieve sales
  3. Accurately convey store payment options to customer and negotiate preferred option following organisational requirements
Accurately convey store recommended retail pricing to customer according to applicable legislation, codes and national standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate individual product prices in accordance with organisational requirements to achieve sales

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accurately convey store payment options to customer and negotiate preferred option following organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge